ADR and ODR institutions
Run your mediations, arbitrations and online sittings on one system: filings, invitations, sessions, the record and the signed outcome.
Book a demoEasySettle · ADR and ODR technology
Run dispute resolution online, at scale.
EasySettle is the software and technology that ADR and ODR institutions, MSMEs and large companies run disputes on. Parties negotiate, mediate or arbitrate on the platform. When a dispute is resolved, the outcome is a signed settlement or award, enforceable under Indian law.
Enforceable under Indian law · Parties file by web, WhatsApp or phone · Hosted in India
Who it's for, and where to start.
From an institution running hundreds of sittings to a bank with thousands of files. Pick yours and see it on matters like your own.
MSMEs
Settle supplier and customer disputes and recover dues online, with a record a court will accept, without a case for each one.
Book a demoLarge companies
Clear the commercial dispute backlog, attempt the pre-suit mediation that commercial cases require, and keep every step on one record.
Book a demoBanks & NBFCs
Resolve recovery portfolios at scale, with bulk filing, channel-partner intake and audited, enforceable settlements.
Book a demoMediators and arbitrators: to work with institutions and companies on EasySettle, get in touch
How it works
From a filing to a settlement, in four steps.
How a dispute runs on EasySettle, for the parties and for the institution or company running it.
- 1
A dispute is filed
On a web form, on WhatsApp, by phone or in bulk: who owes what, since when, and the papers.
- 2
The other side is invited
By WhatsApp, email and SMS, with a date to respond by; the case manager sees whether they have.
- 3
Negotiate, mediate or arbitrate
The matter goes to the route most likely to settle it: structured offers, an AI or human mediator, sealed bids, or an arbitrator.
- 4
A settlement you can enforce
The result is a signed settlement or an award. A mediated settlement is enforceable like a court decree; so is an arbitral award once the challenge window passes.
Before you take it on
Who runs the disputes?
The institution or company using it does, with the mediators and arbitrators it appoints. EasySettle is the software and technology underneath: filing, invitations, sessions, the record and the signed outcome.
What does it cost?
We quote for your institution or company after a demo, by the volume of matters, the ways you resolve them and the integrations you need.
What if the other side does not take part?
A settlement needs both sides. If they do not respond by the date, nothing settles and the parties can still go to court. The record of every offer stays on file.
Is the result binding?
Yes. A mediated settlement agreement is enforceable like a court decree (Mediation Act 2023, §27), and an arbitral award once the challenge window passes (Arbitration and Conciliation Act 1996, §36). A settlement the parties negotiate between themselves binds them as a contract. Every step is recorded as the law asks of electronic evidence (Bharatiya Sakshya Adhiniyam 2023, §63).
Inside the product.
Three details from the running product, shown as they are.
One docket, every dispute
Negotiation, mediation and arbitration in a single list. §12A pre-institution and §138 cheque matters are tagged where they sit, each row carrying its stage, SLA clock and claim value.
Neutrals you can weigh
Every mediator and arbitrator carries a track record of cases handled, average resolution time and success rate, so you assign one on the record.
Nothing slips the SLA
A filing with no neutral surfaces the moment it crosses 48 hours. Breaches alert the case manager and the assigned neutral by email, SMS and WhatsApp.
Six ways to resolve a dispute.
Most disputes never need a courtroom. EasySettle covers the full range, from a quick negotiated deal to a reasoned arbitral award, and routes each matter to the mode most likely to settle it.
Negotiation
Structured rounds of offers and counters, with AI-suggested positions and expiry timers that keep both sides moving.
AI mediation
An AI mediator runs up to 10 structured rounds and works out the range both sides can live with.
Human mediation
The institution’s mediators run joint sessions and private caucus rooms, and draft the settlement live with both parties.
Blind bidding
Each side submits a sealed money bid. When the ranges overlap, the engine detects it and settles at the midpoint.
Arbitration
The full tribunal workflow of appointment, pleadings, hearings and reasoned awards, with §34 challenge tracking.
Lok Adalat
Online sittings for Lok Adalats convened under the Legal Services Authorities Act, with bench management and settlements that carry statutory finality.
Some matters are better settled than fought.
The settlement engine
An expert agent for each field.
A general chatbot cannot value a bank’s recovery claim or read a service contract. EasySettle runs a specialist AI for each field below, with helpers that sort, coach, draft and analyse. When a matter needs a person, it goes to the institution’s own mediators, arbitrators or experts.
Banking recovery · Insurance claims · Cyber incidents · Data privacy · Intellectual property · Employment · Construction and real estate · Healthcare · Consumer and e-commerce · Supply chain · Tax and GST · Securities and corporate · Cloud contracts · Technology SLAs · Financial forensics · and more
Case router
Sorts every new dispute to the right route and the right field expert.
Settlement drafter
Drafts settlement deeds and consent terms for the parties and the mediator to review.
Dispute simulator
Gives a rough estimate of what going to court could mean in money, time and cost, so both sides negotiate against a realistic number. An estimate, not legal advice.
AI proposes; people decide. Any agent can hand a matter to the institution’s mediator, arbitrator or subject expert, and every handoff is recorded on the audit trail.
Pricing
A quote for your institution or company.
EasySettle is software you run your disputes on. After a demo we quote for yours, by the volume of matters, the ways you resolve them and the integrations you need.
Get a quote
ADR and ODR institutions, MSMEs, banks, NBFCs and large companies: book a demo and we quote for yours, with seats, bulk intake, channel-partner portals and SLAs as you need them, under your own brand, on-premise or on your cloud.
Enforceable and compliant
A settlement is only as good as the law behind it.
Each outcome on EasySettle is mapped to the statute that gives it force, so it can be enforced and relied on as evidence.
Mediation Act 2023, §27
Mediated settlements are enforceable as a decree of court.
Arbitration Act 1996, §36
Awards are enforceable as a decree once the §34 window passes.
BSA 2023, §63
Electronic evidence with a tamper-evident audit chain.
DPDP Act 2023
Consent-first data handling. Data is stored in India and never sold.
Lok Adalat, LSA Act 1987
Online sittings and records for Lok Adalats convened under the Act, whose awards are final and binding on both sides.
Commercial Courts Act, §12A
A desk for the pre-suit mediation that commercial cases must attempt first, with the record the court will ask for.