EasySettle · Online dispute resolution

Resolve disputes faster than courts.

An AI-native online dispute resolution platform built for Indian law — negotiation, mediation, arbitration and Lok Adalat in one system, with outcome-based pricing: you pay only when the matter settles.

  • Court-enforceable
  • WhatsApp & IVR intake
  • India-hosted
A product of CounselGrid
6
Resolution modes
Negotiation to arbitration
16
AI domain experts
Banking, IP, tax, cyber & more
0
Upfront success fee
Pay only when you settle
100%
India-hosted
GCP Mumbai · no data export
Six ways to resolve

Every path to settlement,
in one platform.

Most disputes never need a courtroom. EasySettle gives parties the full ladder of resolution — from a quick AI-brokered deal to a fully reasoned arbitral award — and routes each matter to the mode most likely to settle it.

Negotiation

Structured multi-round offers and counters with AI-suggested optimal positions and expiry timers that keep momentum.

  • Offer / counter / accept flow
  • AI position optimization
  • Deadline & expiry timers

AI Mediation

An autonomous AI mediator runs up to 10 structured rounds, framing the deal with game theory to surface the zone of agreement.

  • Up to 10 mediation rounds
  • Nash · Pareto · ZOPA framing
  • Neutral, on-demand, 24/7

Human Mediation

Certified human mediators run joint sessions and private caucus rooms, co-drafting the settlement live with both parties.

  • Certified panel mediators
  • Joint + caucus rooms
  • Live co-drafting

Blind Bidding

Both sides submit sealed monetary bids. The engine detects convergence automatically and settles at the midpoint when ranges overlap.

  • Sealed, confidential bids
  • Automatic convergence detection
  • Ideal for pure money claims

Arbitration

A full tribunal workflow — appointment, pleadings, hearings and reasoned awards — with §34 challenge tracking built in.

  • Tribunal & hearing workflow
  • Reasoned, signed awards
  • §34 challenge tracking

Lok Adalat

A digital Lok Adalat forum purpose-built for India — bench management, sittings and settlements with statutory finality.

  • India-specific forum
  • Bench & sitting management
  • Award final & binding
The settlement engine

16 AI domain experts.
One settlement engine.

A generalist chatbot can’t value a SARFAESI claim or read an SLA. EasySettle runs 16 specialised domain agents — each trained on the law and norms of its field — orchestrated by workflow agents that triage, coach, draft and analyse. Where a matter needs a human, it escalates to a subject-matter expert.

Banking RecoveryInsurance ClaimsCyber IncidentData PrivacyIntellectual PropertyEmploymentConstruction & Real EstateHealthcareConsumer & E-commerceSupply ChainTax & GSTSecurities & CorporateCloud ContractsTechnology SLAFinancial Forensics and more

Case router

Triages every new dispute to the right mode and the right domain expert.

Negotiation coach

Coaches each side privately on realistic positions and likely outcomes.

Settlement drafter

Generates enforceable settlement deeds and consent terms in seconds.

Evidence analyst

Reviews uploads, flags gaps and prepares BSA §65B-ready evidence.

Dispute simulator

Models likely court outcomes, timelines and costs to anchor the deal.

Human-in-the-loop by design. AI proposes; people decide. Any agent can escalate to a certified human mediator, arbitrator or domain SME — every handoff logged on the audit trail.

Outcome-based pricing

Pay only when you settle.

No win, no success fee. A small filing fee keeps the system serious and filters out frivolous claims; the success fee — between 1% and 2.5%, capped at ₹2 Lakh — applies only on a settled amount. Your incentives and ours point the same way.

Small claims
₹0 – 5L
₹500 Filing fee
2.5% Success fee
Mid-value
₹5L – 25L
₹2,500 Filing fee
2% Success fee
High-value
₹25L – 1Cr
₹10,000 Filing fee
1.5% Success fee
Enterprise
Over ₹1Cr
₹25,000 Filing fee
1% Success fee

Success fee capped at ₹2 Lakh · charged only on a settled amount

For institutions filing at volume

Subscription tiers add seats, bulk intake, channel-partner portals and SLAs on top of the per-matter model.

Free · individuals Professional · ₹4,999/mo Enterprise · ₹24,999/mo
Full pricing
Omnichannel intake

Meet every party where they already are.

Access-to-justice means reaching people who will never open a legal app. EasySettle takes a dispute from a web form, a WhatsApp thread or a phone call — the same matter, the same audit trail, whatever the channel.

Self-serve

Web forms

A guided online filing flow captures parties, claim value, documents and the relief sought — and routes the matter instantly.

Conversational

WhatsApp

Conversational intake for India’s 500M+ WhatsApp users. File, upload evidence and respond to offers — all inside a chat.

Voice

IVR phone

Voice menus let any party file a dispute or check case status by phone — no app, no smartphone, no literacy barrier.

Enforceable & compliant

A settlement that actually holds up.

An online deal is only worth the law behind it. Every EasySettle outcome is engineered to be enforceable and admissible — mapped to the exact statute that gives it force.

Mediation Act 2023 · §27

Mediated settlements are enforceable as a decree of court.

Arbitration Act 1996 · §36

Awards enforceable as a decree, once the §34 window passes.

BSA 2023 · §63 / §65B

Electronic evidence with a tamper-proof audit chain & certificates.

DPDP Act 2023

Consent-first data handling, India-hosted, never sold or exported.

Lok Adalat · LSA Act 1987

Statutory forum whose awards are final and binding on both sides.

§12A CPC

Satisfies mandatory pre-litigation mediation for commercial suits.

§138 NI Act desk

A dedicated cheque-bounce settlement desk for dishonour disputes.

MSMED Act · §18

Delayed-payment desk for the MSME Samadhaan reference process.

Who it’s for

One platform. Every side of a dispute.

Whether you’re one person owed money or a bank with thousands of files, EasySettle scales to the matter in front of you.

Individuals

Have a dispute and no time for court? File in minutes, negotiate from your phone and settle on terms you control.

File a dispute

Banks & NBFCs

Resolve recovery portfolios at scale — bulk filing, channel-partner intake and audited, enforceable settlements.

Talk to sales

In-house counsel

Clear the commercial-dispute backlog, satisfy §12A pre-litigation and keep every step on one audit trail.

Book a demo

Mediators & arbitrators

Join the neutrals panel. Get matched to matters in your domain and run sittings entirely online.

Join the panel
Start your matter

Settle it. Don’t litigate it.

File a dispute today and let the settlement engine do the work — you only pay when it’s resolved.

Court-enforceable · India-hosted · A product of CounselGrid